Notify by phone first
For urgent account issues, please call first. Dhaka users usually get a fast response between 12 noon and 10 PM.
Note the transaction reference, login name, and time of issue; this helps the qq77 Help team understand the question quickly.
When to contact
If login is stuck, if the APK won’t open, or if account verification is delayed, report immediately; these are checked before standard tickets.
If you used bKash, Nagad, or Rocket, write the name separately; this helps the help center locate it.
Keep details accurate
It's better not to write multiple questions in the same message; a short, clear message helps the support team respond faster.
If needed, provide two clear screenshots of the qq77 App; two clear images save a lot of time.